1
Definitions
Personal information identifies or can reasonably be linked to an individual. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Definitions on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Definitions section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
2
Information you provide
We may collect first name, last name, phone number, email address and the content of a request. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Information you provide on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Information you provide section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
3
Usage information
Technical logs may record device, browser, approximate location, pages viewed and security events. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Usage information on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Usage information section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
4
Cookies
Necessary cookies support site operation; optional measurement tools activate only when configured. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Cookies on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Cookies section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
5
Accountability
Comptérance determines why website lead information is processed and uses providers for limited processing tasks. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Accountability on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Accountability section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
6
Collection and use
Data supports responses, onboarding, security, service delivery, compliance and aggregate improvement. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Collection and use on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Collection and use section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
7
Legal basis and consent
Processing may rely on requested service, legal duties, legitimate interests and separate marketing consent. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Legal basis and consent on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Legal basis and consent section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
8
Retention
Lead records are retained while a request is active and then only as long as service, legal or dispute needs justify. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Retention on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Retention section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
9
Transfers and recipients
Data may be shared with executing providers, affiliates, IT suppliers or authorities where necessary and lawful. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Transfers and recipients on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Transfers and recipients section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
10
Disclosure
Comptérance does not sell personal information and limits disclosure to stated purposes. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Disclosure on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Disclosure section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
11
Security
Access controls, encryption and monitoring reduce risk, though no online system can be absolutely secure. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Security on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Security section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
12
Your rights
Subject to law, individuals may request access, correction, deletion, restriction or withdrawal of consent. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Your rights on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Your rights section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
13
Service providers
Providers receive only the information needed for hosting, communication, verification or security. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Service providers on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Service providers section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
14
Analytics and advertising
The GA4 slot is inactive by default; any later analytics use must be disclosed and configured lawfully. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Analytics and advertising on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Analytics and advertising section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
15
Children, links and changes
Services are not directed to minors; external sites have separate policies; updates are posted here. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Children, links and changes on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Children, links and changes section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
16
Contact us
Privacy questions and rights requests can be sent to the published support email. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Contact us on the Privacy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Contact us section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
